Our Promises
Your happiness matters to us
From your first browse to the moment your parcel arrives, we want you to feel looked after. Simple shopping. Clear information. A little more joy in your day.
Our Promise to You
Order late? Keep it and we'll give you 40% off instead. No postage, no hassle. Please get in touch and we'll sort it.
Prefer a full refund? Use our return portal and we'll process it within 3–5 business days, guaranteed.
Care from the start
We process orders within 1 business day, because waiting for something you’re excited about is hard enough.
Delivery made clear
Standard Shipping is free and takes 7–12 business days after processing. Priority delivery is £1.99 and takes 5–10 business days. For eligible orders, Express delivery is £3.99 and takes 2–3 business days.
Follow your parcel
Tracking is included with every order, so you can follow its journey to your door.
Straightforward information
We aim to make product details and delivery information easy to understand, so you can choose with confidence.
A helping hand
A question before you buy? Need help with an order? Get in touch. We’ll listen and do our best to help.
Small promises. Thoughtful care.
Thank you for choosing Your Store Trends. 💛